Before we start:

You will have the opportunity to send us any background / supporting information before we start work on your order. This can include details of job roles you are targeting as well as copies of your CV or previous applications you have written. You can also submit other information to help us learn about your experience and achievements, such as Performance Reviews. All information submitted is handled in the strictest of confidence and your data is stored in full accordance with GDPR / UKDPA 2018 regulations.

Stage 1) Consultation:

The next stage of the process involves completing a full telephone / email consultation to gather all of the information required. As part of this process, we will assess any Behaviour examples you are thinking of using or help you pick out suitable examples which demonstrates the specific criteria required for each Behaviour as well as your ability to undertake the role / type of role you are applying for. Your experienced Consultant will then ‘interview’ you to draw out all of the detail required for us to produce your Behaviour Statements or other Application documents.

Stage 2) Drafting:

As soon as your Consultant has all of the information required, they will start work on your Behaviour Statements. First drafts will be available within 5 working days as standard (we also offer a range of Express Turnaround options if required).

Stage 3) Checking & Alterations:

Once completed, the first drafts will be sent to you in Microsoft Word format by email for checking. You will then have the opportunity to request as many alterations to the drafts as are required until you are 100% satisfied before we issue final copies.

Stage 4) Additional Support:

We can also provide relevant advice and guidance on navigating the complex Civil Service job application process as well as a range of related / supporting services, including dedicated Civil Service Personal Statement Writing, CV Writing and Civil Service Interview Coaching services.

Please contact us directly for details of pricing for Level 5 (DD or equivalent) & Level 6 (Director & Director General) roles

FAQs About Our Civil Service Competency Writing / Editing Service:

Here are answers to the top 5 most frequently asked questions about our Civil Service Success Profiles Service:

1) Which Civil Service Competencies / Behaviours are you experienced in working with?

We have worked with all of the Behaviours in the current Success Profiles framework as well as all Competencies in the previous (2012 – 2017) Civil Service Competency Framework (which were very similar). This includes: 1) Seeing the Big Picture, 2) Changing and Improving, 3) Making Effective Decisions, 4) Leadership, 5) Communicating and Influencing, 6) Working Together, 7) Developing Self and Others, 8) Managing a Quality Service, 9) Delivering at Pace

We are also experienced in working with other Civil Service Competency Frameworks used within certain parts of the Civil Service or for specialist business areas such as Law, Military or Procurement. If you are not sure if we can help, please contact us.

2) I already have drafts for each Competency Statement, why does it cost the same to have these edited as it does to write them from scratch?

That’s great as it gives us a basis for our comprehensive consultation process but unfortunately we are not able to offer a discount under these circumstances as the quality and suitability and suitability of examples provided can vary greatly. It may be possible to use examples you have written as a base but in 99% of cases they need to be carefully re-written to ensure that each of the criteria for each Competency are covered at the appropriate Grade / Level within your answer. This can actually sometimes take longer than working from scratch!

We can also ‘convert’ examples you have prepared for the old (2012-2017) Competency Framework – Please contact us for details

3) I cannot think of any Competency examples; can you make them up for me?

No – We will never make up / fabricate examples for you as this would be completely counter-productive. What we will do is to use our extensive experience and knowledge of what type of examples work best to help you select examples from your experience which best meet with the criteria required. We will then draft these for you in the best possible way to demonstrate your suitability. This will be more effective for your short term and long term employment prospects. 

4) Can you guarantee a score of 7 out of 7 for every Competency Statement?

Regrettably, we cannot guarantee that you will achieve any particular score using Competency Statements we have produced for you. This is because there are so many factors involved in the selection process that it is simply not possible to accurately predict what grade you will achieve. The score is also based on the content of the example and how well that fits with the role you are applying for. We typically achieve scores of 4-6 for our clients in most cases and are able to improve scores by up to 2 grades in 90%+ of cases. 

5) I am applying for multiple roles at the same Grade / Level, can you provide one set of Competency Statements to cover all of them?

In most cases this is no problem as long as all of the roles you are planning to apply for use the same Competency Framework. We have helped many clients to build a ‘bank’ of Competency Statements which they have successfully used for a range of applications. You can also build you ‘bank’ of Competency Statements month by month or week by week, adding new ones as required for each application. We aim to be flexible to help you make a strong application.

Got another question on this service? Call us on 0800 246 1857 / 0845 003 9557 to speak to one of our experienced Consultants or submit an enquiry